Click on "Reset options" from this section it will allow us to restore network options, applications or reset the vivo V11 (V11 Pro) completely. 5- Fifth step: Click on the last option called "Erase all data (factory reset)" or simply "Factory data reset".
Follow these steps to perform a hard reset on your Vivo phone manually: Turn off your Vivo phone. Press and hold the Power button and Volume Up button simultaneously till the Vivo sign appears on your screen, and your phone enters the Fast boot mode. Press the Volume Down button and press the Power button to enter Recovery Mode.